Frequently Asked Questions
Questions about Skopelos Country Villas or your visit to Skopelos?
These are some of the most common questions you may have in regards to Skopelos Country Villas or Skopelos Island.
The answers below can help your booking process and trip planning for Skopelos! We try our best to include as many answers to some of the most Frequently Asked Questions.
If, however, you do not see your question answered here, feel free to drop us a line through our Contact page!
Yes you can! During the last step of your booking process, you can choose your method of payment:
- Credit / Debit card,
- Bank Transfer
Choose the ‘Bank Transfer’ option instead and proceed with the reservation. As soon as we receive your Booking info, we will email you with our banking details.
Please note: your booking is not Confirmed until your wire transfer to us is cleared and confirmed with you.
Depending on the Method of Payment you chose in the previous step, we notify you accordingly.
For example:
- If you used a Credit/Debit card to pay for you reservation, we send you immediate Booking Confirmation (provided your payment was processed).
- If you used the ‘Bank Wire Transfer’ method, your booking will be confirmed via email, after we receive clearance of your funds (usually within 2-3 business days).
Once your Booking is confirmed, you will have the option to ‘Manage your Reservation’ from the top Navigation of your Booking screen as well as the bottom (footer) of the same, Booking screen.
You can then Modify or Delete your Reservation.
We’re only one email away for any question you may have that is not answered here.
Click here to Email us direct!
We accept:
- Visa
- Maestro/Master Card
Yes, when you book your stay via the Kross booking engine, we ensure to take every safeguard possible in transmitting and storing any personal data including SSL Encryption.
Our Payment Policies vary according to the Rate you chose during your Booking Process (Standard, or Non-Refundable Rates).
If you chose the:
- Standard Rate-your balance payment can be settled upon your arrival at the premises, (unless otherwise communicated or requested by you).
- Non-Refundable – full payment is requested at the time of your booking. This is a discounted rate that appears at selected periods.
The local tax total amount can be seen in the Total Reservation amount on the last step before your payment. It is 0.50 cents per night/villa.
Our Check-in time is from 15.30 – 23.30.
In the exceptional circumstance of arrival after 23.30, please notify us in advance so arrangements can be made.
Please get in touch by calling +30 6944928985 or email us here.
When it comes to your arrival at Skopelos Country Villas, there are no complicated processes.
We will arrange to meet at a pre-defined and agreed place, where you can follow us to the premises.
If you prefer to drive there yourselves, We will send you detailed directions.
The latest Check-out time is by 10.30.
If you need to snooze a little more, please let us know! We will try our best to accommodate your reasonable request, subject to availability.
Again, no complicated processes here either!
Kindly inform us in advance of your departure time. We will arrange for key drop-off.
Yes, we do have Wi-Fi. Due to the location, however, don’t expect fiber connections – the internet speed is sufficient to cover most of your day-to-day needs.
When you make a reservation, you will notice a €50 one-time cleaning fee. This is for the initial cleaning of the villla (for when you arrive).
In addition, we also provide one more cleaning service for you, free of charge and depending on the number of nights you’re staying (6 or more nights).
For any additional cleaning services, please let us know so we can arrange it.
Yes, you won’t have to do anything for the swimming pool, (apart from just swipping away surface leaves with the pool netting we provide).
CAN I BOOK WITHOUT A CREDIT / DEBIT CARD?
Yes you can! During the last step of your booking process, you can choose your method of payment:
- Credit / Debit card,
- Bank Transfer
Choose the ‘Bank Transfer’ option instead and proceed with the reservation. As soon as we receive your Booking info, we will email you with our banking details.
Please note: your booking is not Confirmed until your wire transfer to us is cleared and confirmed with you.
WHAT CARDS CAN I USE TO PAY FOR THE RESERVATION?
We accept:
- Visa
- Maestro/Master Card
The payment system we use to process your online card payments is Stripe.
Stripe is the backbone of Global Commerce. To learn more about Stripe’s revolutionary steps towards transaction security, read more in their ‘security docs’ here.
WHAT TIME IS CHECK-IN?
Our Check-in time is from 15.30 – 23.30.
In the exceptional circumstance of arrival after 23.30, please notify us in advance so arrangements can be made.
HOW DO I CHECK-IN?
When it comes to your arrival at Skopelos Country Villas, there are no complicated processes.
We will arrange to meet at a pre-defined and agreed place, where you can follow us to the premises.
If you prefer to drive there yourselves, we will send you detailed directions.
WHAT TIME IS CHECK-OUT?
Check-out time is from 10.30
Kindly respect the preparation time needed to get our properties cleaned and ready for the next guest’s arrival. Later check-outs are subject to availability.
HOW CAN I CHECK-OUT?
Again, no complicated processes here either!
Kindly inform us in advance of your departure time. We will arrange for key drop-off.
IS THERE WI-FI AT THE PREMISES?
Yes, we do have Wi-Fi. Due to the location, however, don’t expect fibre connections – the internet speed is sufficient to cover most of your day-to-day needs.
IS THERE CLEANING IN BETWEEN MY STAY?
When you make a reservation, you will notice a €50 one-time cleaning fee. This is for the initial cleaning of the villa (for when you arrive).
In addition, we also provide one more cleaning service for you, free of charge and depending on the number of nights you’re staying (6 or more nights).
For any additional cleaning services, please let us know so we can arrange it.
IS OUR PRIVATE SWIMMING POOL SERVICED?
Yes, you won’t have to do anything for the swimming pool, (apart from just swiping away surface leaves with the pool netting we provide).